Privacy Policy

We care about your privacy and manage your data carefully so that it is secure and used responsibly.

Purpose

This Privacy Policy details how ForsythClement protects your privacy and how we comply with the requirements of the Privacy Act and the 13 Australian Privacy Principles as well as the requirements of the Health Records and Information Privacy Act 2002 (NSW).

This policy describes from whom we collect information, the types of personal information collected and held by us, how this information is collected and held and the purposes for which your personal information is used and disclosed.

This policy also tells you how you can gain access to your personal information and seek its correction, how you may complain or inquire about our collection, handling, use or disclosure of your personal information and how that complaint or inquiry will be handled.

Our policy is relevant to all activities and the collection of data undertaken by ForsythClement.

Who do we collect personal information from?

At ForsythClement we collect personal information from individuals that come into contact with our organisation.

Importantly our website is not intended for children, and we do not knowingly collect data relating to children under the age of 16 through this website.

What kinds of personal information do we collect?

The kinds of personal information we collect is largely dependent upon whose information we are collecting and why we are collecting it, however in general terms we may collect:

  • Personal information including names, addresses and other contact details.
  • Information related to the organisation you work for.

Examples of the data we may collect include:

  • Contact data – email address, phone number, postal address or other information included in CVs
  • Identity data – includes first name, last name, photo, or other information included in CVs
  • Technical data – includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage data – includes information on how you use ForsythClement website.

How do we collect your personal information?

How we collect personal information will largely be dependent upon whose information we are collecting. If it is reasonable and practical to do so, we collect personal information directly from you. Where possible we have attempted to standardise the collection of personal information by using specifically designed forms (e.g. Our Contact Form).

However, given the nature of our operations, we may also receive personal information by email, letters, notes, over the telephone or via face-to-face meetings.

How we use personal information?

We only use personal information that is reasonably necessary for our work or activities (the primary purpose) or for a related secondary purpose that would be reasonably expected by you, or to which you have consented. This can include processing payments, verifying your identity, communicating with you (including direct marketing), maintaining and updating our records, dealing with enquiries from you, and working with our service providers.

We will only use or disclose sensitive information for a secondary purpose if you would reasonably expect us to use or disclose the information and the secondary purpose is directly related to the primary purpose.

When we disclose personal information?

We only use personal information for the purposes for which it was given to us, or for purposes which are related (or directly related in the case of sensitive information) to one or more of our functions or activities.

How we use digital information?

ForsythClement may use “cookies” which is a piece of information that allows the server to identify and interact more effectively with your device. The cookie assists us in maintaining the continuity of your browsing session and remembering your details and preferences when you return.

Other technologies that may be used by ForsythClement include web beacons (which may operate in conjunction with cookies). Some of these cookies and other technologies are consistent across various ForsythClement services, allowing us and the other providers of these services to understand you better and provide a more consistent experience across these services.

Our systems record a variety of information in relation to interactions with our online services. This can include information about software versions used, device types, device identifiers (like IP address), location data (where available and not disabled by the user), dates, times, file metadata, referring website, data entered, and user activity such as links clicked.

In some cases, third parties may use cookies and other technologies, such as those described above. These technologies may be used in connection with activities like surveys, website analytics, and email campaign management. The services ForsythClement may use from time to time include Google Analytics and Microsoft. You can find more details in the individual privacy policies of those services, including information on how to opt-out of certain functions. You may need to opt out separately from each service.

How do we store and secure your personal information?

We store personal information in a variety of formats including on databases, in hard copy files and on personal devices including laptop computers, mobile phones, cameras and other recording devices. The security of your personal information is of importance to us, and we take all reasonable steps to protect the personal information we hold about you from misuse, loss, unauthorised access, modification or disclosure.

Personal information we hold that is no longer needed is destroyed in a secure manner, deleted or de-identified as appropriate. Our website may contain links to other websites. We do not share your personal information with those websites, and we are not responsible for their privacy practices. Please check their privacy policies. If you want any further information.

How to gain access to your personal information we hold?

You may request access to the personal information we hold about you, or request that we change the personal information, by contacting us.

How to make a complaint?

If you wish to make a complaint about a breach by us of your privacy (that includes the Australian Privacy Principles or the Health Privacy Principles) you may do so by providing your written complaint by email, letter, fax or by personal delivery to contact@ForsythClement.com

We will respond to your complaint within a reasonable time (usually no longer than 30 days), and we may seek further information from you in order to provide a full and complete response. Your complaint may also be taken to the Office of the Australian Information Commissioner or the NSW Privacy Commissioner.

This Privacy Policy is subject to change at any time. Please check our Privacy Policy on our website www.forsythclemen1.wpenginepowered.com for any changes.

Where can I find out more about my privacy rights?

For further information about privacy and the protection of privacy, visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au